Privacy Policy

Last updated: 9 March 2026

This Privacy Policy explains how The Print Station (“we”, “us”, “our”) collects, uses, and protects your personal information when you use our website:

https://theprintstation.net

We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.


1. Who We Are

The Print Station is responsible for processing personal data collected through this website.

Website:
https://theprintstation.net

If you have any questions about this policy or your personal data, please contact us using the details provided on the website.


2. Information We Collect

We may collect and process the following information.

Information You Provide

  • Name
  • Email address
  • Telephone number
  • Billing and shipping address
  • Company name where relevant
  • Information submitted through contact forms or order forms
  • Newsletter subscription information

Information Collected Automatically

When you visit our website we may automatically collect:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages viewed and navigation paths
  • Date and time of visits
  • Referring website information

3. How We Use Your Information

We use personal information to:

  • Respond to enquiries and customer service requests
  • Process orders and payments
  • Deliver purchased goods or services
  • Improve our website and services
  • Send newsletters where you have subscribed
  • Monitor website security and prevent fraud
  • Analyse website usage and performance

4. Lawful Basis for Processing

Under UK GDPR we rely on the following lawful bases:

Contractual necessity
Processing orders and providing services.

Legitimate interest
Improving services, responding to enquiries, and maintaining website security.

Legal obligation
Maintaining financial records and complying with tax or regulatory requirements.

Consent
Newsletter subscriptions and non-essential cookies.


5. E-Commerce and Payments

Our online store uses WooCommerce to manage orders and customer accounts.

When placing an order, we may collect:

  • Name
  • Address
  • Email
  • Telephone number
  • Order information

Payments are securely processed via:

  • Stripe
  • PayPal

We do not store full payment card details on our website. Payment information is handled securely by the payment provider according to their own privacy policies.


6. Analytics and Advertising

Google Analytics

We use Google Analytics to collect anonymous statistics about how visitors use the website. This includes:

  • Pages visited
  • Time spent on pages
  • Device and browser information
  • General location data

This helps us improve the website experience.

Meta Pixel

We use Meta Pixel to measure the effectiveness of advertising and understand visitor interactions with our website. This may allow us to show relevant advertising on Meta platforms such as Facebook and Instagram.

These services may use cookies or similar technologies.


7. Spam and Security Protection

We use Google reCAPTCHA to help prevent spam and automated abuse on forms.

reCAPTCHA analyses visitor behaviour to determine whether activity is legitimate. This may involve the collection of IP addresses and device information.


8. Embedded Content

Our website may include embedded services such as Google Maps.

Embedded content behaves in the same way as if the visitor had visited the external website directly and may collect data about your interaction with that content.


9. Newsletter Communications

If you subscribe to our newsletter, we will use your email address to send updates, news, or marketing information relating to The Print Station.

You may unsubscribe at any time using the link provided in the email or by contacting us.


10. Cookies

Our website uses cookies to:

  • Ensure the website functions correctly
  • Analyse visitor behaviour
  • Support advertising and marketing tools
  • Remember preferences

Cookies may include:

  • Essential cookies
  • Analytics cookies
  • Marketing cookies

You can manage cookies through your browser settings or via the cookie consent banner displayed on the website.


11. Data Retention

We retain personal data only for as long as necessary.

Typical retention periods include:

  • Customer order records: up to 6 years for tax and accounting compliance
  • Enquiries and support requests: typically 12 months
  • Technical logs: 30–90 days

12. Data Security

We implement appropriate security measures including:

  • Secure hosting
  • SSL encryption
  • Access controls
  • Software updates and security monitoring

While we take reasonable precautions, no internet transmission can be guaranteed completely secure.


13. Your Data Protection Rights

Under UK GDPR you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of personal data
  • Restrict processing of your data
  • Object to certain processing activities
  • Request transfer of your data to another organisation

To exercise these rights, please contact us.

You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe your data has been handled improperly.


14. Third-Party Websites

Our website may contain links to external websites. Once you leave our website we cannot be responsible for the protection of information you provide to other websites.


15. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.


16. Contact

If you have questions regarding this Privacy Policy, please contact:

The Print Station
https://theprintstation.netchecked through an automated spam detection service.