Last updated: March 2026
These Terms of Sale govern the purchase of products from The Print Station via our website:
https://theprintstation.net
By placing an order with us, you agree to these Terms of Sale.
1. About Us
The Print Station provides printed products and related services through our website.
For enquiries please contact:
Email: info@theprintstation.net
Website: https://theprintstation.net
2. Ordering Products
When placing an order through our website:
• You confirm that all information provided is accurate
• You confirm you are legally able to enter into a contract
• You agree to these Terms of Sale
After placing an order you will receive an order confirmation email.
This email confirms that we have received your order but does not constitute acceptance of the order.
A contract is formed once we accept and process your order.
We reserve the right to cancel orders if:
• Payment fails
• A product is unavailable
• There is a pricing error
• Fraud or misuse is suspected
If an order is cancelled, a full refund will be issued.
3. Product Descriptions
We aim to ensure all product descriptions, images, and specifications are accurate.
However:
• Colours may vary slightly due to screen differences
• Printed materials may have minor variations
• Sizes and finishes may vary slightly
These differences do not constitute a fault.
4. Pricing
All prices shown on the website are in GBP (£).
Prices may include or exclude VAT, depending on product type.
Shipping costs are calculated at checkout.
We reserve the right to change prices at any time, however orders already placed will not be affected.
5. Payment
Payments are processed securely using:
• Stripe
• PayPal
We do not store payment card information.
Payment must be received in full before an order is processed.
6. Production and Dispatch
Many products are made to order.
Production times vary depending on the product.
Estimated delivery times displayed on the website are guidelines only and not guaranteed.
We are not responsible for delays caused by:
• Courier services
• Weather or transport disruption
• Customs delays
• Events outside our control
7. Delivery
We deliver within the United Kingdom and may offer international shipping.
Delivery charges are calculated at checkout.
Risk in the goods passes to you once the order is delivered.
If a parcel is damaged during delivery you must notify us within 48 hours of receipt.
8. Returns and Cancellations
Under the Consumer Contracts Regulations, customers normally have the right to cancel within 14 days.
However, this right does not apply to personalised or custom-made items.
Because many of our products are custom printed, orders cannot be cancelled once production has begun.
9. Faulty or Damaged Goods
If an item arrives:
• Damaged
• Faulty
• Incorrect
Please contact us within 7 days of delivery.
You may be asked to provide:
• Photographs of the issue
• Your order number
If the fault is confirmed we will offer:
• A replacement, or
• A full or partial refund
in accordance with the Consumer Rights Act 2015.
10. Personalised Products
Customers are responsible for ensuring that:
• Spelling
• Layout
• Uploaded artwork
• Colours
are correct before confirming an order.
We are not responsible for errors in artwork or text provided by the customer.
11. Intellectual Property
All designs, graphics, and content produced by The Print Station remain the intellectual property of The Print Station unless otherwise agreed.
Customers must ensure they have permission to use any artwork they upload.
12. Limitation of Liability
To the fullest extent permitted by law, The Print Station shall not be liable for:
• Indirect or consequential loss
• Loss of profits
• Loss of business
Nothing in these terms limits liability for:
• Death or personal injury caused by negligence
• Fraud or fraudulent misrepresentation
• Any rights under UK consumer law
13. Privacy
Your personal information is handled in accordance with our Privacy Policy.
14. Governing Law
These Terms of Sale are governed by the laws of England and Wales.
Any disputes will be subject to the jurisdiction of the courts of England and Wales.
15. Changes to These Terms
We may update these Terms of Sale at any time.
The latest version will always be published on our website.